Wednesday 11 July 2012

Avoid Goodness Movers - Rude and Dishonest

If you are looking to engage movers, you may wish to avoid Goodness Movers.

Goodness Movers Pte Ltd
10 Anson Road
International Plaza  #21-02, 10
Singapore 079903
Tel: 8256 8897 / 9183 6392 / 6275 8231
http://www.goodness-movers.com.sg/

Customers of Goodness Movers reported that they had their money cheated by Mr. Lim, the owner of the company.


Avoid Goodness Movers. The boss, Mr Lim, will act as the supervisor. Very nasty and hot tempered guy. He will call the shots and if you give him any instruction, he will scold you. He says his carton boxes are free and collects a deposit from you. When you want to return the empty cartons boxes, he will avoid your calls and cheat you of the deposit. I lost my $80 deposit that way. He will quote you amt for 1 trip but he will pack his things loosely so he can go for another trip. Don't believe him if he says he will give you discount if you use him for return trip. He never keeps his promise.
Source: Renotalk forum, "Mover Modus Operandi and Black List" thread, posted 28 April 2012

The above was written by ion, a forummer from Renotalk. When asked if she has eventually gotten her money back, she replied,
"Nope. Gave up. What can I do if he doesn't answer my calls nor return my calls?"

In fact, ion was not the only person who felt cheated after engaging Goodness Movement. Another customer from the same company has also encountered Mr. Lim's dishonest act in 2010:
Need to vent my frustration i feel cheated... DO NOT engage Goodness Movers. 
Talk to this Mr Lim on the phone very nice and humble everything ok no problem and even said will give discount since i am only moving a few blocks only. Told him what i have and he say can do in 1 trip. In the end it was like a bloody nightmare.  
1. they made 2 trips when it could have been done in 1trip if they dismantle my wardrobe properly (they just dismantle parts till can fit in the lift). charged for 2nd trip. 
2. 2nd trip to just take a few items and some workers tried to keep for their own. lucky i saw!!! 
3. dented my fridge and deny it say it was like that when they moved it. my fridge is new few months old only!!! 
4. deposit $50 for carton boxes never return me. say come next day so i unpacked everything but the worker come collect his toolbox only and say no money come next day but never come!!! 
5. call the Mr Lim also dont pick up my calls anymore  
6. the workers also smoke and **** at my place throw cigg butts anywhere!!  
7. no discount as promised and was suddenly very fierce shout and scold 
Heed my advice and do not engage Goodness Movers! Dont get cheated like me.
Source: Renotalk Forum, "Goodness Movers - Bad Experience" thread, posted 6 November 2010

The forummer of the above post could not be contacted for verification.

More bad reviews on Goodness Movers can be found in Flowerpod forum:
Flowerpod, Bad Services Of Goodness Mover, Bad Services of Mover thread, posted 2 November 2010

If you have previously engaged the service of Goodness Movers, do drop a comment and share your experience. Or if you have a good mover to recommend, please feel free to share it here too.

33 comments:

  1. YES, AGREE, THE BOSS IS AN ASSHOLE, HE BROKE MY LAMP, GLASS CABINET AND OVER CHARGED, HE PURPOSELY MAKE IT 2 TRIP TO CON MORE MONEY, HE IS AN ULTIMATE CON MAN. PLEASE SPREAD THE NEWS TO ALL THE SINGAPOREAN, DONT EVER ENGAGED THEM, YOU WILL REGRET FOR SURE, NO JOKE!!!

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  2. That's really sad. as a mover company i didn't do that we always believe in quality service and our promises are never fake.

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  3. Yes. This mover is not trustable. Engaged the service 3 years back, very dishonest. The boss, Mr Lim, promised that we could resell him back the additional boxes which we bought from him at $1/box after we shifted (those are the boxes we had bought from him at $3/box) but he did not keep to his promise. In additional, he asked for additional charges from the initial amounted quoted which he had already came to see prior the moving. He also refused to pick up the phone when we tried to call him to enquire about the resale back of the boxes to him.

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  4. Avoid apex worldwide movers at all cost even is totally free.. person in charge carol.. promise you the time and end of it lots of delay and delay .. 4 hours delay left me with no choice but to wait cos others mover are full too... guess what the worst part .... extra charges for long walking distance.. their movers are like king that cant walk small distance.

    worst encounter ever

    guys take note...

    try it at your own risk and god bless you

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  5. Please avoid this mover, Mr Low or Mr Long 97677657. $50/trip but they never help us move anything. There are 2 young healthy guys sit in the lorry when we move our stuffs. They promised to let us tag along the lorry but end up saying we must take taxi. They were late for 2 hours, never informed us about the change of timing till we called. Lied to us that they need to rush for another project so they just threw our stuffs downstairs at the new place and refuse to let us use their trolley as agreed. Singaporean guys. This is the first and worst mover I encountered within 8 years staying here.

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  6. I have bad experience with this Mr Lim, never refund my $50 deposit too. TOO BAD

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  7. faith relocation delivers promises

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  8. Please avoid mr Low! When they enter my house to see the fridge, the first comment is wahh so big! How to move? If I can move the fridge myself I wont ask mover to help me! They are scam. Dont engage them

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  9. Had a horrible experience from my previous moving. Therefore I am quite particular in choosing which is the best for me. My colleague had recommended E.A.R.T.H Movers to me and from her feedback, it was quite a pleasant move. My husband and I had decided to engage them last week. They also provide free quotation and boxes. I must say they are really professional in moving. Fast and steady. The way they handle fragile items are really careful. No doubts I will definitely recommend ETS to my relatives and friends. Good things are meant to share! Gonna engage them in my office move next month!

    http://earthts.com.sg/

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  10. Earth movers ken cannot be trusted

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  11. why is jamiec comments is exactly the sames as http://sg.theasianparent.com/reliable-home-movers-in-singapore/

    is jaimec from the company?

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  12. Never try TOK KONG MOVERS !!
    Behaves like gangsters and stacks your things without proper care into lifts.

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  13. Which moving company is good ?

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  14. I was recommended by my friend to try Tok kong movers. I can say that I am very happy and satisfied with their service. They were very polite and they will go the extra mile to assist you. really kudos to them. Out of curiosity I ask them why do you put my things in the lift and you didn't follow it, he told me that there is one more person in level 1 to take the stuff out from the lift as it will be faster. smart choice!! After all the moving I told them that luckily I hire you guys to move for me as I saw some bad reviews. One of the guy told me that On that particular day, it was rainning heavily and due to the rain they have been delayed and just nice it was the day that Mr Lee kuan yew coffin will pass by the road over there and the resident are paying their last respect to Mr Lee. After finishing paying the respect to Mr Lee a large crowd of people believe to be resident came back and went into the lift as they have let the previous two lift to the resident but as the third lift came they push their stuff into the lift as time were running out for them and they need to rush to the next job. Some of the resident were saying to them that they should let them use the lift first as they are the resident and one of the guys replied saying that my customer is also a resident here and they were not happy about it. He told me they cannot please everyone but they will try their best to do it. The most funny part is that after the lift incident they receive notification from Facebook saying that someone had post a review about them and also in other forums to destroy their names. After hearing this I felt sad for them as they were such a good movers and will strongly recommend them to all my friend. Thank you Tok kong Movers��!!

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  15. Hi, i am Zee and i am a mover specialist. I have been working with a lot of different transportation companies be it local move and international move like Allied Pickfords, K.C Dat, Alliance Movers, Elite Movers, Superior Movers and Akhbar Movers. Out of all these companies, i've been sticking with Superior Movers for a long time because the company is based in Yishun, Singapore and its most convenient for me as i reside around the area too.

    Throughout my course of work with Superior Movers, i have had my ups and downs with the company. So im here to raise an awareness to the public regarding this company's good and bad qualities before anyone makes a decision that could be either beneficial or even worst encounter for them. The good thing about us is that we are very fast because every workers are on the ball and have their different lives to live so all of us workers have a ' the faster you do your work, the faster you go home ' mentality and our customer service is quite good because the supervisor is friendly and interacts with most of the client well.

    However, behind that fast pace and good customer service skills that the workers have, there is a big, fat, cheating, manipulating boss who is always there to put money ahead of everything name Andy Tan. Usually, when we do small jobs meaning if its a job that requires one lorry full load or lesser, the boss will not be around. If there is a job that requires more than that, most of the time he will be around to supervise. How and why did he supervise? It is because thats a good opportunity for him to cheat clients into paying him more money than he actually quoted them for the move.

    Usually, when he quoted a customer, he will just tell them what they actually want to hear in terms of price and the lorry needed to move all their items. Customer will definitely agree when they hear that all their items can occupy just ONE lorry and the fixed price per lorry that they have to pay but what they dont know is that all that are just lies. On the actual day of the moving itself, if the items cant fit into one lorry, what choices does the customer has? Imagine if you already have half your belongings already loaded up in one lorry, would you leave the other half at home to move other time or just take another lorry? Of course, you would have no choice but to take another lorry too. And when you need that additional lorry, Andy is always there with the lorry because on this occasion that theres a chance to manipulate a customer, he will always release two, three lorry to the same place to standby.

    Now, some of you will be asking whether these clients retaliated. Of course, they do. Everyone always fight for their rights. But, when they do, Andy usually will put up a disappearences act and ask his supervisor to handle. Calls made to him will be ignored. However, if the case gets out of hand, then he will finally step up and show his face to the client and twist their words around in a manipulating and deceitful manner. If the is a need to get violent, he is one who will never backs down from it. If those customer really insist on wanting only one lorry and requires us to just load their big items only, then Andy will show his displease by throwing tantrum and handle the clients items with carelessness and drop them purposely and tell the workers to ignore the clients' request and just load up whatever that is around us. That is how he played his part being the owner of the company. The other only time he will ever show his face around customer is when the job is done and he wants to collect the payment.

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  16. If you think that i'm done, i'm sorry but that is not all. I'm not done with some of his 'responsibilities'. Earlier when i mention his disappearing act of not showing his face around customer unless things get out of hand, now, i'm going to reveal what he does when he wasnt around the customer. If its a job from HDB or condos, he will be at ground floor, supervising the workers on how to stack the items. Different company have different ways of stacks. For Superior Mover, we stacks the boxes and loose items on a trolley as high as 1.7m ( average human height ) and we use the shrink wrap to hold the items firmly with the trolley and when we stack, we just load up with the trolley. Our lorry is 3.3m. So there is an amount of spaces at the top even when we load up those respective trolleys. One lorry, we estimate about 15 trolleys to make a full load and usually when Andy is not around, we use that empty spaces at the top to put non-heavy items like small mattress or dining chairs or even some loose items and the top to fill up the space.

    However, when Andy is around, he will ask us to leave it empty and at the end when almost all 15 trolleys are up, he will instruct us to cover it up by putting a king or queen mattress to block client's view from seeing what is inside and to cover up the empty spaces. Therefore, by doing so, customers will be left with no choice but to take more lorries. From 350 to 400 per trip that clients have to pay from what Andy quote, usually, they will end up paying 750-800 or 1150-1200.

    The reason i reveal the nature of Superior Movers wrongdoings is because i feel sorry for being a part of this horrible boss' scheme and at the same time, by obliging to Andy's style of work, the workers and sufferring as we have to do more work and initially when we could have done it the 'short-cut way' and efficient way.

    Lastly, i will give you an example of a chinese doctor who got cheated by Andy who i feel most sorry for. The doctor lives in a 3 storey terrace house with a basement. Andy quote him 1 lorry for $480, if I'm not wrong because theres staircarry involved and he quoted the doctor for 1 1/2 lorry. But in the end, the doctor have to pay up for 5 lorry full. However, there is one more agenda hiding behind this. There were 4 superior mover lorries present at that time and in reality, we loaded up 4 lorries. Andy sees that this is a good opportunity for him to earn more money due to the client's soft and good hearted nature, he lied to the client saying that we have 5 lorries and all 5 of them are full when we only have 4. The way he does it is because terrace house usually is cramp and we cant park all 4 lorries together so all the lorries have to be park far ahead from each other and customer dont even know how many lorries were present. That is how my employer, Andy cheats off his customers.

    I strongly feel sorry for the doctor because he paid more than $2000 that day for the house move. Not only him, but to other clients too that has been ripped off by Superior Movers. Honestly, we have quality movers working here but its the bad boss that makes the company look bad. Maybe some of our clients know about this and maybe some might get a shock upon reading. Whatever the outcome, i just want to apologise on behalf of Superior Movers workers as we all feel bad for what we are instructed to do.

    Thanks.

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  17. TOK KONG MOVERS highly recommended. Fast and good

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  18. Never Ever Use Trusted Moving Services. Sales manager Keith and supervisor both very horrible. Cancelled job on the day of moving and refused to answer my urgent calls. Left me at a lurch with all sides waiting. Very Horrible experience. Never use. Beware of their unprofessional service.

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  19. Most recommended movers with great reviews . Prestige movers logistics . Your need for a quality moving.

    ReplyDelete
  20. Never engage ALLIANCE MOVER (http://www.alliancemovers.com.sg) as well. The people doing the actual work are good but the manager is rude and unreasonable. Will threaten you when things do not go his way. Moving house should be a happy occasion but he will spoil it for you. Engage them at your own risk!

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  21. Tried a new transport company 'Team Transport Singapore' and their services were horrible! Really bad attitude and cannot be bother youngsters leading the company. I regretted engaging them, learned my lesson, better pay abit more than saving a stressful time :(

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    ReplyDelete
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    Apex Movers make an effort to listen to our clients and understand what they want for each move to ensure high service level.
    Our movers in Singapore are professionally trained and we stress very much on the punctuality of our delivery schedules without neglecting the careful handling of your property.

    ReplyDelete
  24. We are highly committed to ensure the moving process is smooth and without any hitches and we make sure that all items that are unwanted are properly disposed.
    Boxes and cartons are also provided for your ease during this stressful period when you are moving.
    Read more about our House Moving service here - http://www.apexmovers.com.sg/services/house-movers-singapore

    Apex Movers make an effort to listen to our clients and understand what they want for each move to ensure high service level.
    Our movers in Singapore are professionally trained and we stress very much on the punctuality of our delivery schedules without neglecting the careful handling of your property.

    ReplyDelete
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